What does Gold Filled mean?
It's an actual layer of gold pressure bonded to another metal. Gold filled is not to be confused with gold plating as filled literally has 100% more gold than gold plating. Gold filled is much more valuable and tarnish resistant.
What forms of payment do you accept?
We accept VISA, MasterCard, American Express, Discover, Diners Club, JCB credit cards, PayPal, Apple Pay, Google Pay and Venmo.
How do I get help if I have questions?
You can reach us at firstname.lastname@example.org for any questions you may have. If your request is urgent you can call us at 1-888-880-1750 anytime between 10AM - 6PM PST from Monday through Friday.
Where can I send any comments, concerns, or feedback?
We love to hear from our customers as we're passionate about what we do and want to ensure our customers have a great London Manori experience. Please send your thoughts to email@example.com.
Do you ship internationally?
Yes, we ship internationally based on your country. There would be shipping charges and also may be country specific import taxes and duties that also apply.
How do I track my order?
Once tracking details are available, you will receive tracking confirmation via email and a link to track your package.
Returns, Repairs, and Exchanges
Returns are not permitted. All sales and promotions are final, we do not make any adjustments on pricing. If you experience any issues within the warranty period, we will repair or replace the product at no charge. If outside of the warranty period, customer may be subject to a repair fee. When shipping an exchange or repair, please note this process may take up to 2 to 5 weeks after arrival to the London Manori studio. For exchange or repair approval, please contact firstname.lastname@example.org.
Please Note: London Manori reserves the right to deny unreasonable repairs and exchanges.